The Santa Experience

Tickets

Tickets must be pre-booked online in advance for a specific time of arrival.

£16.00 per child

Passholders: You can use your Zoo Pass to enter the Zoo but will need a pre-paid Santa Experience ticket to enter the grotto and receive a gift.

Passholder Booking

£16.00 per child

Non-Passholders: You will need to purchase an admission ticket to enter the Zoo, alongside a Santa Experience ticket to enter the grotto and receive a gift.

Non-Passholder Booking

Important Information:
The Santa Experience takes place within the Zoo grounds and an admission ticket will need to be purchased alongside a Santa Experience ticket. All guests, including Zoo Passholders, will need to pre-book a Santa Experience ticket online in advance. Tesco Partner Reward codes CANNOT be used for Santa Experience tickets. Admission tickets and Santa Experience tickets are non-refundable.

All children who wish to enter the Santa Experience and receive a soft toy will require a Santa Experience ticket. Children under the age of 1 years old may enter the Santa Experience free of charge, when accompanying an older sibling who is participating in the experience; however, if you would like them to receive a gift, a Santa Experience Ticket MUST be purchased per child.

All gifts are subject to availability and supply chains. An alternative gift may be provided. Please read below ts and cs for more information.