Some areas of the Zoo are CLOSED to allow us to prepare for our Halloween events. ... read more
Until 3rd November, there will be restricted access at Bears of the Rising Sun (lower viewing) and our Elephant Bushwalk will be closed.
From 14th October 2024, our Woodland Hollow will be closed.
Step into Santa’s magical world located within the Zoo…
23rd, 24th and 30th November, 1st, 7th, 8th, 14th, 15th, 19th to 24th December 2024
White Woodland
Step into the magical wonderland of the North Pole as you journey through the white woodland.
Mrs Claus Kitchen
Take a break at Mrs Claus Kitchen where you can enjoy a tasty treat.
Elf Workshop
Discover how our very own ‘Wilbur the Wolly Mammoth’ is made in the Elf Workshop.
Wilbur the Woolly Mammoth
Visit the main man himself and receive a special gift, Wilbur the Wolly Mammoth, worth £19.99.
See booking information below.
Tickets
Tickets must be pre-booked online in advance for a specific time of arrival.
£16.00 per child
Passholders: You can use your Zoo Pass to enter the Zoo but will need a pre-paid Santa Experience ticket to enter the grotto and receive a gift.
£16.00 per child
Non-Passholders: You will need to purchase an admission ticket to enter the Zoo, alongside a Santa Experience ticket to enter the grotto and receive a gift.
Important Information:
The Santa Experience takes place within the Zoo grounds and an admission ticket will need to be purchased alongside a Santa Experience ticket. All guests, including Zoo Passholders, will need to pre-book a Santa Experience ticket online in advance. Tesco Partner Reward codes CANNOT be used for Santa Experience tickets. Admission tickets and Santa Experience tickets are non-refundable.
All children who wish to enter the Santa Experience and receive a soft toy will require a Santa Experience ticket. Children under the age of 1 years old may enter the Santa Experience free of charge, when accompanying an older sibling who is participating in the experience; however, if you would like them to receive a gift, a Santa Experience Ticket MUST be purchased per child.
Story Book
This year, discover ‘Wilbur the Woolly Mammoth’s’ story by purchasing our exclusive book along with your Santa Experience Ticket. For an additional £1.99, let your little ones explore the unexplored at the North Pole along with a very special friend!
