Home Education

Home Education Session Terms & Conditions:

Unexpected Circumstances: Sessions sessions are offered in good faith on the assumption that Colchester Zoo will be open and visitors will be allowed to attend sessions. Please be aware, that due to potential unforeseen circumstances (e.g. government restrictions, severe weather events, etc.) there may be unexpected changes to sessions dates and/or topics. Additionally, due to situations outside of Colchester Zoos’ control, as a last resort, sessions may be cancelled. We will endeavour to avoid this wherever possible, and strive to keep registrants updated if this occurs.

Age to Attend Sessions: The sessions are divided into different age groups because this lets us tailor the session to include terminology and activities which are better suited to different age ranges. However, the ages we provide are just guidelines of where we will be targeting the information/activities, not firm requirements. To ensure the smooth running of the session, and for the benefit of all participants, we request younger/older children do not attend if they would be disruptive to the rest of the group.

Adult Supervision: All children attending sessions must be accompanied by an adult.

Minimum Class Size: Colchester Zoo reserves the right to cancel a class, no less than 4 days prior to the first class of the month, if registration is under five participants. In this event, you will be notified via the email you provided when you registered. You will also be given the option to attend the other date the same session is offered (e.g. if the Monday session is cancelled you would be offered a space in the Wednesday class if you so wish).

Maximum Class Size: Classes have a maximum of 25 participants. If a class is full, you will be put on a waiting list and contacted if there are any cancellations. Being on the wait list does not guarantee you will be able to attend the session.

Unattended Sessions: If you are unable to attend a session, please inform Colchester Zoo via email (education@colchesterzoo.org) as soon as possible. This will allow them to contact someone on the waiting list to let them attend. If you repeatedly do not attend sessions you are registered for, without letting the zoo know, you may be removed from future sessions.

Please note – Home Education sessions are free of charge. However, Registration for sessions does not include entry to the zoo. Participants must arrange entry to the zoo separately; either paying entrance price, organising themselves independently into a group of 15 (to qualify for group rates), or using zoo passes (gold cards) (see above for further details).